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Consumer Protection Resource Centre


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  • Power Outages: Report an outage or view the outage map, Get outage information on the go by downloading the Hydro One App.
  • Bill Information
  • Rate Information
  • Save on Energy: Learn about energy saving programs including FREE fridge & freezer pick-up, receiving a FREE programmable thermostat, getting up to $650 towards a new furnace or central air and coupons on energy-efficient products such as light bulbs, power bars and outdoor timers.
  • Energy Conservation: View Hydro One’s series of conservation brochures full of energy-saving ideas.
  • Kids Corner

Ontario Electricity Support Program

The Ontario Electricity Support Program offers energy bill reductions to eligible households. A reduction of $30 – $50 per bill starting January 1, 2016 is possible. Qualified applicants can apply online or call OESP at 1-855-831-8151. It is important to apply now as it takes a few weeks to process the applications.


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