Testing and Results
To schedule a COVID-19 test, you must book online at https://rcvtac.ca/. Please note that the 24/7 RC VTAC phone line at 1-844-727-6404 continues to be available for those who cannot access online booking. Testing is completed through appointments only, as walk-in testing services have been discontinued. RC VTAC now anticipates having the ability to offer testing on Saturday’s every other weekend moving forward. RC VTAC has advised that the best time to reach them is in the afternoon and evening.
If you received a COVID-19 test in Renfrew County and District and provided an email at the time of booking, you will now be able to easily access your results through the Connected Care Patient Portal. Test results through the Patient Portal are typically available within 2-4 days. To learn more on how to access the Connected Care Patient Portal, please visit RC VTAC’s How do I access my COVID-19 Results webpage. **Test results via the Connected care patient portal can be printed easily.
From the home screen, you will be able to access your test results (and other health information).
If you have NOT signed up for the Connected Care Patient Portal, you can still access your COVID-19 lab test results online. For access, visit the Government of Ontario’s online portal.
Public Health Ontario – You were tested for COVID-19: What you should know
Government of Canada – Understanding COVID-19 Testing
As a reminder, health unit staff only contact those whose test result is positive or indeterminate. If you see either of those results online, you and all your household members must immediately self-isolate and wait for further instructions from RCDHU.
If you or your family member has a health concern (including a concern related to COVID-19) and need to speak to a physician, please call your family physician’s office.
If you do not have a family physician or cannot access your family physician, please call the Renfrew County Virtual Triage and Assessment Centre at 1-844-727-6404 for care and support from a nurse practitioner, family physician and/or community paramedic.