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COVID-19 Information

Updated: June 1, 2020 4:00 pm

The Town of Arnprior and the Emergency Management Team continues to work closely with the Renfrew County Health Unit and community partners to monitor the COVID-19 virus (coronavirus) and respond appropriately. For the most up-to-date COVID-19 information and news, please visit the Ontario Ministry of Health website here.

Residents are encouraged to follow the guidance and protocols of our local experts in Public Health. The Town is taking further actions to help protect the health of our community and prevent the spread of the virus.

What to do if you think you may have COVID-19?

Press Releases + Mayor’s Messages

June 1st – Mayor’s Message

May 27th – Onatrio Extending Emergency Orders During COVID-19 Outbreak

May 27th – Expanded Community Testing for COVID-19 

May 26th – Mayor’s Message

May 22nd – Press Release – Re-opening of Town Parks Trails and Outdoor Recreation Areas

May 19th – Mayor’s Message

May 15th – Press Release – Arnprior to Open Select Municipal Facilities

May 12th – Mayor’s Message

May 4 – Mayor’s Message

April 27th – Mayor’s Message

April 20th – Mayor’s Message

April 17th – Town Release

April 13th – Mayor’s Message

April 6th – Mayor’s Message

March 30th – County of Renfrew Declares State of Emergency

March 30th’s Monday Message from the Mayor

March 27th – Renfrew County Virtual Triage and Assessment Centre Joint Release

March 27th Town Release

March 22nd’s Mayor’s Message

March 20th Town Release

 March 17th Town Release

March 13th Town Release

Town Closures + Cancellations

Some Town facilities remain closed to the public, all essential services continue to be offered and all departments are open for business. Please contact staff by phone or email, contact information can be found on the contact us page.

  • Town Hall 105 Elgin Street West, is open Monday – Friday from 8:30 am – 4:30 pm. Town Hall is open for services at the first and second floor counters with visitors required to practice social distancing. Please look for signage and direction from staff at Town Hall upon arrival. Meetings with staff are available by appointment only, so please contact the staff member you wish to meet with to arrange a meeting.
  •  Special Council Meetings will be held at the call of the Mayor for time-sensitive agenda items and agendas will continue to be posted here. These meetings will be held by electronic means and live-streamed  here.
  • Nick Smith Centre – Closed, all programs and registration has been cancelled until further notice. Click here for a list of at home recreation options.
  • The Arnprior and District Museum – Closed, all programs and exhibits have been cancelled until further notice
  • Arnprior Library – The building is closed but online services and curbside pick up is available by clicking here. 
  • Stanley Tourangeau Fire and Police Services Building – Closed, fire and police services continue as normal.
  • Arnprior Landfill – The Arnprior Landfill Site, 658 River Road,  is open on reduced hours of Monday, Wednesday and Friday from 9:00 am – 2:00 pm and Saturday from 9:00 am – Noon. Passes must be purchased in advance at Town Hall Monday – Friday 8:30 am – 4:30 pm.
  • The Boat Launch located within the Town’s marina, 1 Marina Way. In accordance with the Provincial Orders and directive of the Department of Oceans and Fisheries, the boat launch is open however at this time there is no docking or gas sales available. Users may use at their own risk and we ask that users practise social distancing when launching boats.
  • The Marina, 1 Marina Way will open on June 6th for slip holders.
  • Municipal Parks, Trails and Sports Fields are open for public use.
  • All recreation and cultural facilities are closed – including the Nick Smith Centre, the Arnprior and District Museum and Arnprior Library
  • The use of Play Structures, Slides and Swings in all Municipal Parks remain prohibited under the Emergency Provincial Order.
  • The beaches and splash pad are closed under the Emergency Provincial Order
  • Garbage/Recycling Collection – there are no anticipated impacts to curbside collection activities. Any updates will be provided as they become available. The curb-side bag limit is 2 bags per week. Extra bag tags may be purchased at Town Hall. Waste collection personnel are working hard to stay heathy and safe on the job. Please do not leave Kleenex, wipes or gloves loose on top of garbage bags, cans or in recycle bins. These items must be secured inside a tied garbage bag.

Payments and Billing

We encourage residents to use alternative means of payment such as online or telephone banking, mailing a cheque to the Town Hall or dropping off a payment in the secure mail slot at Town Hall if at all possible. However, payments can also be made in person at Town Hall.

Council has authorized these temporary financial measures for individuals and businesses in response to the Covid-19 crisis:

  • Waiving of penalty and interest for Water/Wastewater billings with due dates March 31, April 30 and May 31, 2020.
  • 30-day grace period with deferral of property tax second instalment date from May 29, 2020 to June 30, 2020.
  • 60-day grace period with deadline extension for properties with taxes two years in arrears prior to the issuance of a tax certificate.

How can I protect myself and my family from COVID-19?

  • Wash your hands often with soap and water, or hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap
  • Cover you cough and sneeze with a tissue or into your arm, not your hand
  • Stay home if you are sick
  • Avoid visiting people in hospitals or long-term care homes if you are sick

What to do if you think you may have COVID-19?

If you or your family member has a health concern (including a concern related to COVID-19) and need to speak to a physician, please call your family physician’s office.

If you do not have a family physician or cannot access your family physician, please call the Renfrew County Virtual Triage and Assessment Centre at 1-844-727-6404 for care and support from a nurse practitioner, family physician and/or community paramedic.

Contacts

Town of Arnprior
Even though the facilities remain closed to the public, all essential services continue to be offered and all departments are open for business. Please contact staff by phone or email, contact information can be found on the contact us page.

Ontario Provincial Police (OPP) – Non-essential Services
During this time, the Arnprior OPP Detachment is not open to the public.  They are screening visitors and are not providing record checks unless required for essential services.  Click Here for more info.

Arnprior and District Food Bank
Leave a message at 613-668-4462 * calls will be returned within 24 hours
Mon from 9:30 am-12 noon * closed STAT holidays
Saint John Chrysostom Church, 295 Albert St, Church basement

Renfrew County Virtual Triage and Assessment Centre
1-844-727-6404

Resources + Programs

COVID & Health Unit Info

Ontario Emergency Orders

Ministry of Health’s Website

COVID-19 Self Assessment Guide

Renfrew County Health Unit

Arnprior Regional Health

Public Health Ontario

At Home Recreation

Council Information Package No. I-20-APR-06

Council Information Package No. I-20-MAY-07

Council Information Package No. I-20-MAY-08

Resources + Programs For Residents

Click here for a listing of Arnprior Businesses that are open

Emergency Preparedness Guide

Canadian Relief and Stimulus Measures for COVID_19

EI Sickness Benefit

Arnprior and District Food Bank

Electricity Relief

Emergency Funding Available Through Ontario Works

Arnprior – Braeside – McNab Senior’s at Home

Town of Arnprior Payment Deadline Deferral

Provincial Mental Health Assistance

Provincial Government Support Announcements

Compiled List of Benefits

Family and Children’s Services of Renfrew County

What Food Premises are Open?

Guidelines for Community Gardens

Healthy Eating on a Budget:
Fruits and Veggies

Protein
Healthy Eating During COVID

Resources + Programs For Businesses

Re-Opening/Operating

Renfrew County Health Unit Guidance Fact Sheets for Businesses

Onatrio Health and Safety Association Guidance Documents and Courses for Workplaces

Find Personal Protective Equipment 

Operations Best Practices for Industries

Click here to submit your business updates to the Greater Arnprior Chamber of Commerce

Closures

Non-Essential Business Closure
May 14th Update on Businesses that can re-open
The province has launched a toll-free line 1-888-444-3659 to provide support to Ontario businesses who have questions about the province’s recent emergency order to close at-risk workplaces following recommendations by Ontario’s Chief Medical Officer of Health.

Programs/Funding

A call for businesses and organizations who can supply emergency products and innovative solutions

Federal Programs for Small Businesses

Provincial Government Support

Economic Response Plan: Support for Canadians and Businesses

Regional Relief and Recovery Fund

CFDC Small Business COVID Loan

Electricity Relief

Town of Arnprior Payment Deadline Deferral

Provincial Mental Health Assistance

Canadian Business Resilience Network

Set-up a Donation Option for Support through Distantly